1. Acceptance and eligibility
These Terms of Service (“Terms”) are an agreement between you and Crossroads governing the Crossroads mobile application, website, and related services (the “Service”). By registering, signing in, purchasing virtual items, or otherwise using the Service, you agree to these Terms and our Privacy Policy.
You must be at least 13 years old and able to enter a binding agreement. If local law requires a higher age or guardian consent, you must meet that requirement. Do not use the Service if you do not agree to these Terms.
2. Accounts and access
- Provide accurate registration information and keep it current.
- Keep your credentials confidential and use a password that is not shared with another service.
- You are responsible for activity under your account unless caused by our failure to use reasonable security.
- You may not transfer, sell, rent, lend, or impersonate another person through an account.
- Contact support promptly if you suspect unauthorized access.
You can request deletion at any time from Account settings. Our account deletion page explains the scope and timeline.
3. Your content rights
You retain ownership of the text, voice, photos, decisions, responses, and other content you create (“User Content”). You are responsible for having the rights needed to submit it.
You grant Crossroads a non-exclusive, worldwide, royalty-free, revocable, non-transferable license to host, store, reproduce, display, distribute, moderate, and technically process User Content only as reasonably needed to provide, secure, improve, and operate the Service. This license ends when the content or account is deleted, subject to the retention periods in our Privacy Policy, legal obligations, and content independently shared by others.
Feedback or suggestions about Crossroads may be used to improve the Service without an obligation to compensate you.
4. Community conduct and safety
Crossroads is for good-faith decision sharing and personal experience. You may not use the Service to:
- Post illegal content, credible threats, harassment, hate, sexual exploitation, or content that promotes self-harm.
- Impersonate others, invade privacy, disclose private information, or infringe intellectual-property rights.
- Spam, manipulate engagement, deceive users, distribute malware, scrape the Service, or bypass access controls.
- Exploit minors, arrange prohibited transactions, or use the Service for fraud.
We may review reported or detected content, limit its reach, remove it, preserve evidence where legally required, restrict features, or suspend accounts. Users can report content, block accounts, and appeal eligible moderation outcomes through the in-app tools.
5. Experience is not professional advice
Decisions and experiences shared through Crossroads are personal accounts and opinions offered for reference only. They are not professional career, financial, legal, medical, or mental-health advice. Crossroads does not promise or guarantee any particular result from a decision, response, or community interaction.
6. Diamonds, archive items, and purchases
Diamond packs
Diamond packs are consumable in-app purchases. Crossroads immediately shows USD fallback prices of $0.99, $4.99, and $9.99; valid localized store prices replace them when product information loads. The app store processes the actual payment and returns transaction status. Crossroads does not receive your full payment-card details. Diamonds are credited only after the store reports completion and the Crossroads wallet is saved.
Using diamonds
Diamonds are a limited, personal license to access eligible virtual items in Crossroads. They have no cash value, cannot be transferred between users, and cannot be exchanged for money or property outside the Service. Crossroads may show promotional or bonus diamonds as part of a pack.
Archive Pack
The Archive Pack costs 680 diamonds and does not initiate a second cash payment. Once unlocked, the Archive Pack entitlement is tied to your Crossroads account and remains available while that account and the applicable Service exist.
Sync, cancellation, and refunds
Sign in to the same Crossroads account and use Sync wallet to reload the server-recorded diamond balance and owned archive items. Sync wallet does not restore consumable store purchases. Payment cancellation and refund requests are handled under the app store’s rules. Contact support if a completed refund leaves the wallet out of date. Replayed transaction notices do not grant diamonds twice.
Except where law or the app store’s rules require otherwise, consumed diamonds and virtual items are not redeemable or refundable by Crossroads. Taxes and storefront terms may apply to purchases.
7. Service availability and changes
We may add, change, suspend, or discontinue features for product, legal, safety, or operational reasons. We will try to provide reasonable notice when a material change affects continued use. The Service may occasionally be unavailable for maintenance, security work, network failure, or events beyond our reasonable control.
8. Suspension, termination, and deletion
You may stop using Crossroads or request account deletion at any time. We may restrict or suspend an account when reasonably necessary to investigate a safety issue, protect the Service, comply with law, or address a material or repeated breach of these Terms. Where appropriate, we will provide notice and an appeal path.
Sections that by their nature should survive termination remain effective, including ownership, completed payment obligations, dispute terms, and limitations of liability.
9. Disclaimers and limitation of liability
The Service is provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not control or endorse User Content and cannot guarantee that all content will be accurate, appropriate, or continuously available.
To the extent permitted by law, Crossroads is not liable for indirect, incidental, special, consequential, or punitive damages, loss of data, loss of opportunity, or decisions made in reliance on User Content. Nothing in these Terms excludes rights or liability that cannot lawfully be excluded.
10. Changes and disputes
We may update these Terms as the Service or law changes. We will show the updated effective date and provide additional notice for material changes. Continued use after the effective date means you accept the updated Terms where permitted by law.
If a dispute arises, you and Crossroads should first try to resolve it informally by contacting us. If it cannot be resolved, either party may bring the dispute before a court with jurisdiction under applicable law. Mandatory consumer protections in your place of residence remain unaffected.
11. Contact
Questions about these Terms can be sent to szrmbcabwm733@hotmail.com or submitted through Settings → Help & appeals in the app.